Ready to make a change and take that next step to grow your career? Check out positions currently available at First Priority Credit Union. All positions are on-site at either our East Boston or Boston location.
- Answering telephone calls.
- Providing essential information to the caller.
- Transferring calls to the appropriate representative.
- Greet & welcome members to the credit union in a courteous, professional, and timely manner
- Maintain the lobby area
- Processes incoming mail or email transactions as needed
- Provide administrative support
Qualifications:
- High school education plus one to two years of experience in a financial or retail service setting.
- Good customer service and computer skills.
- Microsoft Office experience is a plus.
First Priority Credit Union is an Equal Opportunity Employer.
Submit your resume through FPCU’s LinkedIn Page
Member Service Representative
The MSR opens and services accounts and delivers other products and services to members of the Credit Union. Performs selling and cross-selling functions. Serves as a teller when required. Performs a variety of clerical and support functions.
You will meet with members and ascertain their financial services needs, open accounts and explain the features and benefits of products and services. This candidate will provide assistance to applicants for mortgage and home equity loans by providing applicants with the required forms and materials.
- Greet & welcome members to the credit union in a courteous, professional, and timely manner
- Provide prompt, accurate, and efficient member transactions
- Processes incoming mail or email transactions as needed
- Perform routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers, check cashing, and money orders.
- Maintain up-to-date and comprehensive knowledge of all credit union products & services
- Promote all services offered by the credit union as it pertains to member’s needs and benefits of having such products
- Keep members informed of credit union services and policies, including types of available accounts, interest and dividend rates, payroll deduction options and other related services
- Understanding and monitoring of fraud prevention and detection procedures
- Balance cash drawer at designated times to computer totals
- Scan daily work and perform other teller functions that might be needed from time to time
- Ensure that teller station is kept clear of clutter and area is kept clean
- Have a thorough understanding of BSA and other rules and regulations that apply to member transactions.
- Perform all other duties as assigned
- Performs any and all functions necessary for the achievement of prescribed objectives.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Any physical demands or work conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
High school education plus one to two years experience in a financial service setting. Good customer service and computer skills.
Multiple Locations
Submit your resume through FPCU’s LinkedIn Page
First Priority Credit Union is an Equal Opportunity Employer.
